MONDAY MORNING ARCHIVES - 2024

5.20.24 A closer look at the Dejapaypro D1 Register with Kevin O’Connell from Dejavoo!

00:00 Intro and Opportunities: Best time to sell is now through October! 

00:32 – D One Hardware Details
 
1:28 – Integration and Software0
 
04:21 – Hardware and Market Focus
 
25:44 – Restaurant Interface
 
32:12 – Reporting and Standalone Terminal
 
46:03 – Pizza Place and Inventory
 
50:27 – D1 vs. Android Tablet
 
53:34 – Future Plans and Engagement

Related Content:

  • D1 Hardware: dejavoo.io/products/d1
  • Dejapaypro Software: https://dejavoo.io/products/softwares/dejapaypro/
  • D1 Brochure

5.6.24 Why this industry might not be for you! Plus the May Bonus and 30-Day Challenge.

[0:00 – 1:05] This is YOUR business – are you building it or not? With special guest Steve Mynhier.

[1:05:00 – 1:22:00] 30 Day Challenge! Steve prospects 25 businesses per day, and every time he does this, he writes deals!
So for the 30-Day Challenge + Bonus, we want you to commit to prospecting 15 new businesses per day, or 75 a week.
  • If you hit your numbers, and get a deal in during our 30-Day Challenge – you’ll get an additional $500 for your Dual Pricing Deal
  • If you don’t join the challenge but you write 2 Dual Pricing Deals, then you get $500
  • Must send spreadsheets over to Emma every Friday (30 Day Challenge Tracking Sheet + Accounts being Worked Sheet) via text or email
  • Volume must be a minimum of $25,000 per month
  • Must have correct Service Fee of 3.99% or flat fee (if under $20.00 avg ticket).
  • Seasonal businesses do not qualify. (Must process all 12 months of the year)
  • Bonus is subject to adjustments and chargebacks if deals cancel within 12 month period
  • Only new accounts qualify (no changeovers)
  • If deal has no processing statements, bonus is subject to be paid once all qualifying deals process min amounts during one month period. If statements are submitted showing $25K volume are submitted, bonus will be paid after the $300 has been processed
GOOD LUCK!

Related Content

30 Day Challenge Docs

4.29.05 Michael DeLecce joins to for an overview of Koronas POS!

[0:00 – 32:00] 

Best Industries for Koronas?

  • Retail Focused 
  • Liquor Stores, Winery’s CBD/Smoke/Vape Shops/Convenient Stores
  • Events & Ticketing/Amusement Parks/Water Parks/Zoo’s etc.

Features and Benefits?

  • Over 1 million Skews
  • Processor Agnostic
  • 30 Day Hardware Return
  • 5-year Warranty

Does it offer Dual Pricing?

  • Hopefully by the end of the 2024 it will offer Dual Pricing
  • Does offer Cash Discount, Surcharge

[32:00 – 35:00]

  • Open Q&A

Related Content

Merchant Demo Booking Link (with Gavin Stringham)

Koronas POS Price Sheet 

koronaspos.com

4.22.24: Monday Morning Topic: How to Use the Sales Guide from Prospect to Close and Setting your Expectations Properly!

  1. Step One: Prospect for the Appointment – Goal of Prospecting is to set an appointment.
  2. Step Two: The Appointment and the Presentation – Goal of the Appointment is to leave with 1 month processing statement or volume so you can create a custom proposal. Next, Contact proposals@pcbancard.com with information from your meeting and equipment questions and statement or volume. 
  3. Step Three: Proposal and the Close. Present your proposal with savings on processing and equipment start-up costs. Have your closing docs ready!

Refer to the Sales Guide for more specifics.

Related Content:

Sales Guide from Prospect to Close

Example Proposal

4.15.23 Pay Right Health Solutions with Jim Sheridan from Priority Payments! Who is PayRight for and what does it do? 

Summary of the call: PayRight Health Solutions is brought to you by Priority Payments and MX Merchant. PayRight is a modern approach to an older billing system – without having to fully upgrade to pay significant premiums. PayRight is for the 35%-40% of medical offices that are still using manual processes for their billing. See file folders behind the desk? Notice they are sending invoices via snail mail or calling patients about their bill? PayRight could be a good fit. Listen to the call to find out who PayRight is good for, and not good for!

Verticals: Doctors Office, Chiro’s, Dental, Boutique style offices. 

Related Content

PayRight-FAQs

Merchant-Facing-Product-Overview-PayRight

PayRight Health Solutions (in Priority University – Password priority23!)

4.1.24 MEETING SUMMARY: Today’s discussion revolves what a merchant receives when they get the e-sign from the office. We also talked about how to combat Toast, and working with Restaurants. 

[1:00 – 7:00] Jot Form / Quick App Review – what your merchant gets when Kristen sends the document for signature to your merchant. Jason also reviews additional MC merchant add-ons. The rep will be cc’d on this email. Example e-sign doc here | MX Merchant Marketplace Apps PDF 

[25:58] Competing with Toast

[33:24] Sales Strategies & Avoiding Negative Remarks

[42:24] Building Rapport & Identifying Opportunities

[01:06:41] Prospecting & Persistence with Steve M.

[01:09:16] First Impression & Dealing with Rejection

Related Content:

Example Merchant Processing Application & Agreement

PCBancard – MX Marketplace Apps PDF

Priority University (Password priority23!)

Level 2/Level 3 Flyer (with QR code to video)

Toast Complaints Doc

3.25.24 MEETING SUMMARY: Next 6 months are the best in Merchant Services! They got their statements, They know what they are paying. If you aren’t talking to business owners someone else is. Make sure you find updates to the Agent Presentation Book. Ask Kenny or Tina for assistance with Download Sheet if needed, and use your Live Price Sheet

[0:00] Sean and why this is the best season in merchant services. Businesses are filing taxes!

[04:18] Randy discusses the impact of the Charity Program

[16:29] Tips on How to Build Your Confidence

[46:21] Cash vs. Card and Compliance

[58:34] Advice on Networking

[01:17:46] Follow-up and Sales Goals

 

Related Content

Live Price Sheet

Updated Agent Presentation Book (including Quick App, Purchase Agreement, Download Sheet, Charity Form, and Optional Cancellation form are all included)

Credit Card Processing eBook

PCBancard Flyers

3.18.24 Dejavoo Part 2: Kevin O’Connell and iPOSpays Gateway. iPOSpays is under the umbrella of Dejavoo systems. 

Features of a gateway:
Omni commerce channel with all of your reporting’s in one system.

Overview of P Series Terminals:
P1 = Countertop terminal 
P3 = Wireless terminals Wifi or 4G.
P5 =  Smaller, thinner and lighter than an iPhone SE

[Min 16:15]
iPOSpays Gateway Demo
-how to check on your Merchants 
-tap on the phone mechanism. 

[Min 21:30] 

-Paya ACH recurring payment plan

-what to find out in your discovery meetings
-CloudPos = Virtual Terminal
tipping after batch is closed feature

Related Content:

3.14.24 Part 1: Dejavoo Product Overview with Kevin O’Connell. Dejavoo has recently expanded into an Omni-commerce solution for business owners, and Kevin gives an overview of the entire Dejavoo ecosystem! Get ready to take some notes in Part 1 of our Dejavoo Deep-dive.

[0 – 20:00] Who is Dejavoo, Who is iPOS systems and where did it all begin?

  •  1993 – present overview of Dejevoo, and the hardware and software they have offered in the past vs what they offer now, plus what makes the new QD and P lines unique.

[20:00 – 31:45] Dejavoo is now a one-stop shop for your merchants, and they want to provide a choice for your merchants.

Here’s all of the products Dejavoo can offer:

  • Z8, Z11, Z9, V6 pin-pad
  • QD1, QD2, QD3, QD4, QD5
  • P1, P3, P5
  • Virtual Terminal with iPOSpays
  • Terminal on a cell phone with iPOSgo!
  • Overview of software: SPIN, Denovo, DejaPayPro, iPOSpays 
[31:45 –  42:50] What’s the difference between the QD line and the P line?
  • Why are the P terminals so special? If they are so special why aren’t they more expensive?

[42:50 – 48:15] iPOS pays Omnicommerce-channel system. iPOSpays selling points for merchants:

  • Voiding, refunding, batching from a terminal
  • Ability to do a tip after batch is closed
  • Cash Discount, Surcharge, Dual Pricing, all available on card present and card not present transactions.
  • PAYA partnership for ACH
  • Report back to Quickbooks accounting online software
  • Level 2/Level 3 Processing for card present/card not present.
[48:20 – 50:45] Q&A
  • When should I place a QD instead of a P terminal?
  •  Can any of these terminals add a small amount of inventory? (answer at minute 56:50)
    • Qd2 + DejaPayPro = food truck
    • P Line terminals soon to offer lite inventory. Up to 70 Skews (avail end of March)
[50:45 – 1:00:00] What is DejaPayPro?
DejaPayPro was designed to be a tablet based semi-integrated solution with Denovo. The D1 is the new version of this: better hardware, same software.
  • 1:04:00 DejaPayPro Product line overview with Denovo backend
[1:00:00 – 1:09:00] AnyDesk View of P series
  • How to Dual Pricing and adding inventory on P terminal.
  • How to split a check on the P series.
  • DejaPayPro and Denovo quick overview
Related Content

3.4.24 Adam Ait from MX POS and Priority Payments join us on our Monday Morning Meeting for an overview of MX POS – previously known as OVVi POS!

[0.00 –  1:03:00) Adam Ait gives an overview of MX POS, its benefits, verticals it’s best for, and what separates MX POS from other POS systems.

  • Support offered 7 am – 12 am Central time M-F
  • 7:30 am – 11:00 pm Central time Sat-Sun
  • Cost $49 per month, $39 for each subsequent POS
  • Mobile is $29/month (A920 Pro)
  •  Restaurants – Quick Service, Full Service restaurants, Casual dining, coffee shops, donut shops, bars, lounges, etc.
  • Retail: Liquor Stores, Smoke shops, convenience stores, etc. Capable of holding 30,000 SKU’s

Adam shows the end-users view of MX POS, and functionalities such as add, modify, change a price, create an employee profile, etc. Cloud back office is accessible from anywhere.

[1:03:00 – 1:28:00]

Jason reviews MX POS versus Hot Sauce and answers your questions.

Housekeeping!

  • Use the Facebook Group
  • Use your Credit Card Processing eBook! It’s for business owners to become more educated on where their fees are going, how to eliminate fees, etc.
  • Say this: “I can’t stay long, but trying to help business owners in the area understand more about their credit card processing, would you mind if I sent you our free eBook to help you better understand how your processing works?”

Related Content

Learn more about MX POS at Priority’s site here: https://prioritycommerce.com/smb-payments/mx-pos/

PCBancard’s Customer Relationship manager for MX POS is Karlie Christianson: karlie.christensen@prth.com 

Contact Karlie if you would like a demo of MX POS with your merchant. 

3.1.24 IPOS with Kenny

 

Related Content:

Learn more about iPOS Systems here

 

2.19.24 Union POS with Jeffrey Sanders: “Union is a modern hospitality operating system, built for busy bars & restaurants by industry veterans, that is proven to improve guest experiences and make bars and bartenders more money. Our tools remove the pain points that are holding you back from your busiest day ever.”

 

Related Content:

GetUnion.com

Union Marketing Materials

 

10.12.24  What’s the benefits of Hot Sauce? What’s the functionality? What type of industries are they good for? Dan from Hot Sauce answers these questions and gives an overview of Hot Sauce POS on our Monday Morning call.

 

[0 – 25:00] Who is Hot Sauce for? Restaurant POS bars and nightclubs, primarily. Along with Pizza places, Mexican Restaurants, and sit-down restaurants. Dan reviews Hot Sauce Functionality, Demo Layout etc.

 

[20:00 – 25:00] Dan shows how Dual Pricing looks on Hot Sauce. Before it’s paid, the receipt will show both prices for each item and two totals at the bottom. (Cash and Card). After it’s been paid anything it shows the total for the price that was selected.

 

[25:00 –  44:00] Open Q&A

  • Does Hot Sauce deal with Gift and Loyalty cards?
  • How does Hot Sauce manage pay or order at the table?
  • Can owners login from anywhere to run their business?
  • Why is Hot Sauce better than other POS systems?
    Answer: Support. Staff people have actual restaurant experience.
    Within 10 to 15 minutes of leaving a message they get a call back. Ability to meet the needs of food and beverage industry. Not trying to be one size-fits all for everybody. We stay in our lane.

 

[44:00 – 55:00] Once is turned over to you guys when it comes to the installation process. What should merchants and reps expect?

Answer: Understand the process they are about to embark on when they get a new POS system.
Generally, 2-3 weeks until the system is operational and installed.

We will contact them within 48 hours of receiving the contract. Merchants will receive a call from our team along with an email spelling out that process so they know what to expect over the implementation process.
We’re going to verify the equipment to make sure everything we have received is what they want, then we’ll request shipping.
During that process, we start the menu filled and review process. We find an installer in the area, Monday through Friday. We give the merchant videos, and a technician available to them directly during the first three hours they are using the system.
Local tech to set things up but not a Hot Sauce employee. Sometimes seasoned agents do installs.

 

[55:00 – 1:06:00] Mission Control, phone app and new HotSauce coming this year.

 

What is the cost for the merchant:

  • $599 for set up fee and equipment. They are not buying the system. The equipment is being placed for free.
  • If you are a rep paying for equipment – the rep will pay $500.
  • $79 per station per month for software and support.
  • Reminder:  PCB will pay to have menus redone bc Visa/Mastercard wants to see both prices displayed.

 

Related Content:

Want a demo with your merchant? Go to: Hotsaucedemos.com – schedule a live demo with your merchant

Go here for Hot Sauce flyers, demos, and downloads

2/5/24 Overcoming Objections and Recognizing a Buyer’s Sign. 

Don’t get objections confused with buyer signs! Use buffer statements and porcupine questions.

Jason covers how to overcome the following “objections”

  • “I don’t understand”
  • “I’m in a contract”
  • “I need to talk to my business partner”
  • “I want to think about it”
  • “My company is cheaper”
  • “Send me more information”

Related Content

Jason’s recommended book: Overcoming Objections by Carl Henry

Recommended Courses: James Shepherd training: “The Objections” in How to Sell Dual Pricing Course

1.15.23 Monday Morning Meeting with Emma and Kristen


[0 – 12:30] Emma covers the new Agent 2024 Presentation Book and Quick App, where to find the “Junk Drawer” in the Partner Training Portal, etc.


[12:30 – 27:00] Kristen shows how a merchant can find their MID in MX Merchant. She also discusses the process for getting a merchant started with PCI compliance.

Here’s the recommended process for getting your merchant going on their PCI compliance:

1. Get them up and processing first. Once they are up and running, within the first 30 days, tell them it’s time to get their PCI compliance done so they don’t get fined.

2. Contact Kristen and ask her to send the registration email. Once she sends that email, the merchant must login within 24 hours to register. Kristen will let you know when the email is sent so you can follow up with your merchant. 

3. Once your merchant has registered for PCI, they will get an instruction guide and phone number to call for help. Best practice is to set up a time to go to your merchant’s location and help them through this. 


Related Content

Agent Presentation Book 2024

Partner Training Portal / Dual Pricing Page

1.8.24 – Welcome to 2024! The $10,000 is available for everyone this year. 

 

 

Related Content

Agent Dual Pricing Projections Spreadsheet

Agent Presentation Book 2024

1/29/24 Jim Sheridan from Priority joins us for a conversation about CPX & Plastiq.

 

[0:00 – 6:42] Jason’s intro Plastiq:  Gives merchants the ability to pay any vendor however they take cards. You can use your business card, something you’re getting the rewards for. This is your business rewards card. Make a payment to any vendor. Use their personal card that they get their rewards for allows them to transfer it to ACH, credit card transactions, or wire transfer. Jim Sheridan intro: This is receivables management. This is money coming in and money coming out for business owners.

[6:42 -15:50] Priority Payables Product Overview: Payments and banking come together. How priority is able to offer as a service, receivable, management solutions, check, debit ACH payments, as well as payable solutions.

[15:50 – 29:00] What is Plastiq? Unlocking working capital with your credit card. Improve efficiency, generate cash back, even help merchants out when they’re in a pinch: What happens when your taxes for the quarter are due, you’ve got payroll, you’ve got five different invoices totaling $15K with $4K in your checking account—what do you do?  Here at PCBancard we can handle your payables and your receivables. So you load up your invoices, we take care of everything else. Your vendors don’t need to sign up.

[29:00 – 34:00] Use Cases: Would you like to have an opportunity to get more points on your card? They can float themselves a small loan or “float”—they can get their points, cashback, miles etc. They can centralize their payables to where they’re not writing checks multiple times a month. How often do you have to take a cash advance or tap your line of credit? Using Plastiq is a far cheaper solution. The fee for using plastic is 2.9% A float costs 69 basis points.

[34:00 – 50:00] Value Proposition: You’re literally making money by paying your bills. As payment professionals, we have ways to increase your liquidity and help you with working capital, enhancing your ability to pay your vendors, and more.

[50:00 –  1:00:00] CPX similar program as Plastiq, but for merchants paying $10 million in payables per year. Maybe it’s that restaurant chain, or that manufacturer, lumber store etc. PCBancard becomes the card issuer. Tell your prospects: Get me a list of your suppliers and how much you pay them, and I’ll tell you how much money you can make off of those payables.

 

Related Content:

Learn more about Priority and CPX in your Partner Training Portal here

Learn more about Priority Solutions at Priority University (Password priority23!)