MONDAY MORNING ARCHIVES - 2024
Looking for the 2023 Archives? Go here. PCBancard is the best-kept secret in the credit card processing industry… and this page is where you’ll find all the secrets to success.
Did you miss a Monday? Or are you new around here? We now have Monday Morning Archives! Get the best segments from Jason’s Monday Morning Meetings and related content, downloads, and affiliate links for the topics covered on Monday Mornings, updated here every week.
Don’t want to scroll? Skip to the latest updates:
- 4.15.24 RayRight Health Solutions with Jim Sheridan
- 4.1.24 Restaurants and MX Merchant
- 3.25.24 April – October are the Best Months for Merchant Services
- 3/18/24 Dejavoo Part 2: Kevin O’Connell and the iPOSpays Gateway
- 3/12/24 Kevin O’Connell Part 1: Dejavoo Systems Overview
- 3/4/24 MX POS with Adam Ait
- 2/26/24 IPOS with Kenny
- 2/19/24 Union POS with Jeffrey Sanders
- 2/12/24 HotSauce POS with Dan Kevan
- 2/5/24 Objection Handling & Buyers Sign
- 1/29/24 Plastiq & CPX with Jim Sheridan
- 1/15/23 New Agent Book & PCI Compliance Best Practice
- 1/8/24 2024 and the $10,000 Bonus
4.15.23 Pay Right Health Solutions with Jim Sheridan from Priority Payments! Who is PayRight for and what does it do?
Summary of the call: PayRight Health Solutions is brought to you by Priority Payments and MX Merchant. PayRight is a modern approach to an older billing system – without having to fully upgrade to pay significant premiums. PayRight is for the 35%-40% of medical offices that are still using manual processes for their billing. See file folders behind the desk? Notice they are sending invoices via snail mail or calling patients about their bill? PayRight could be a good fit. Listen to the call to find out who PayRight is good for, and not good for!
Verticals: Doctors Office, Chiro’s, Dental, Boutique style offices.
Related Content
Merchant-Facing-Product-Overview-PayRight
PayRight Health Solutions (in Priority University – Password priority23!)
4.1.24 MEETING SUMMARY: Today’s discussion revolves what a merchant receives when they get the e-sign from the office. We also talked about how to combat Toast, and working with Restaurants.
[1:00 – 7:00] Jot Form / Quick App Review – what your merchant gets when Kristen sends the document for signature to your merchant. Jason also reviews additional MC merchant add-ons. The rep will be cc’d on this email. Example e-sign doc here | MX Merchant Marketplace Apps PDF
[25:58] Competing with Toast
[33:24] Sales Strategies & Avoiding Negative Remarks
[42:24] Building Rapport & Identifying Opportunities
[01:06:41] Prospecting & Persistence with Steve M.
[01:09:16] First Impression & Dealing with Rejection
Related Content:
Example Merchant Processing Application & Agreement
PCBancard – MX Marketplace Apps PDF
Priority University (Password priority23!)
Level 2/Level 3 Flyer (with QR code to video)
3.25.24 MEETING SUMMARY: Next 6 months are the best in Merchant Services! They got their statements, They know what they are paying. If you aren’t talking to business owners someone else is. Make sure you find updates to the Agent Presentation Book. Ask Kenny or Tina for assistance with Download Sheet if needed, and use your Live Price Sheet
[0:00] Sean and why this is the best season in merchant services. Businesses are filing taxes!
[04:18] Randy discusses the impact of the Charity Program
[16:29] Tips on How to Build Your Confidence
[46:21] Cash vs. Card and Compliance
[58:34] Advice on Networking
[01:17:46] Follow-up and Sales Goals
Related Content
Updated Agent Presentation Book (including Quick App, Purchase Agreement, Download Sheet, Charity Form, and Optional Cancellation form are all included)
3.18.24 Dejavoo Part 2: Kevin O’Connell and iPOSpays Gateway. iPOSpays is under the umbrella of Dejavoo systems.
Features of a gateway:
Omni commerce channel with all of your reporting’s in one system.
Overview of P Series Terminals:
P1 = Countertop terminal
P3 = Wireless terminals Wifi or 4G.
P5 = Smaller, thinner and lighter than an iPhone SE
[Min 16:15]
iPOSpays Gateway Demo
-how to check on your Merchants
-tap on the phone mechanism.
[Min 21:30]
-Paya ACH recurring payment plan
-what to find out in your discovery meetings
-CloudPos = Virtual Terminal
tipping after batch is closed feature
Related Content:
- dejavoosystems.com is a powerful tool for you to show all of your products to your merchants. This
portal has quick reference guides, manual guides, etc. - iPOSsystems.com is where you can learn more about this powerful gateway.
- Check out iPOSsystems on YouTube here for your additional learning
3.14.24 Part 1: Dejavoo Product Overview with Kevin O’Connell. Dejavoo has recently expanded into an Omni-commerce solution for business owners, and Kevin gives an overview of the entire Dejavoo ecosystem! Get ready to take some notes in Part 1 of our Dejavoo Deep-dive.
[0 – 20:00] Who is Dejavoo, Who is iPOS systems and where did it all begin?
- 1993 – present overview of Dejevoo, and the hardware and software they have offered in the past vs what they offer now, plus what makes the new QD and P lines unique.
[20:00 – 31:45] Dejavoo is now a one-stop shop for your merchants, and they want to provide a choice for your merchants.
Here’s all of the products Dejavoo can offer:
- Z8, Z11, Z9, V6 pin-pad
- QD1, QD2, QD3, QD4, QD5
- P1, P3, P5
- Virtual Terminal with iPOSpays
- Terminal on a cell phone with iPOSgo!
- Overview of software: SPIN, Denovo, DejaPayPro, iPOSpays
- Why are the P terminals so special? If they are so special why aren’t they more expensive?
[42:50 – 48:15] iPOS pays Omnicommerce-channel system. iPOSpays selling points for merchants:
- Voiding, refunding, batching from a terminal
- Ability to do a tip after batch is closed
- Cash Discount, Surcharge, Dual Pricing, all available on card present and card not present transactions.
- PAYA partnership for ACH
- Report back to Quickbooks accounting online software
- Level 2/Level 3 Processing for card present/card not present.
- When should I place a QD instead of a P terminal?
- Can any of these terminals add a small amount of inventory? (answer at minute 56:50)
- Qd2 + DejaPayPro = food truck
- P Line terminals soon to offer lite inventory. Up to 70 Skews (avail end of March)
- 1:04:00 DejaPayPro Product line overview with Denvo backend
- How to Dual Pricing and adding inventory on P terminal.
- How to split a check on the P series.
- DejaPayPro and Denovo quick overview
- How much do Dejavoo terminals and virtual terminals cost? Check the live price sheet here
- Download Equipment Book here
- ipossystems.com
- dejavoosystems.com
3.4.24 Adam Ait from MX POS and Priority Payments join us on our Monday Morning Meeting for an overview of MX POS – previously known as OVVi POS!
[0.00 – 1:03:00) Adam Ait gives an overview of MX POS, its benefits, verticals it’s best for, and what separates MX POS from other POS systems.
- Support offered 7 am – 12 am Central time M-F
- 7:30 am – 11:00 pm Central time Sat-Sun
- Cost $49 per month, $39 for each subsequent POS
- Mobile is $29/month (A920 Pro)
- Restaurants – Quick Service, Full Service restaurants, Casual dining, coffee shops, donut shops, bars, lounges, etc.
- Retail: Liquor Stores, Smoke shops, convenience stores, etc. Capable of holding 30,000 SKU’s
Adam shows the end-users view of MX POS, and functionalities such as add, modify, change a price, create an employee profile, etc. Cloud back office is accessible from anywhere.
[1:03:00 – 1:28:00]
Jason reviews MX POS versus Hot Sauce and answers your questions.
Housekeeping!
- Use the Facebook Group
- Use your Credit Card Processing eBook! It’s for business owners to become more educated on where their fees are going, how to eliminate fees, etc.
- Say this: “I can’t stay long, but trying to help business owners in the area understand more about their credit card processing, would you mind if I sent you our free eBook to help you better understand how your processing works?”
Related Content
Learn more about MX POS at Priority’s site here: https://prioritycommerce.com/smb-payments/mx-pos/
PCBancard’s Customer Relationship manager for MX POS is Karlie Christianson: karlie.christensen@prth.com
Contact Karlie if you would like a demo of MX POS with your merchant.
2.19.24 Union POS with Jeffrey Sanders: “Union is a modern hospitality operating system, built for busy bars & restaurants by industry veterans, that is proven to improve guest experiences and make bars and bartenders more money. Our tools remove the pain points that are holding you back from your busiest day ever.”
Related Content:
10.12.24 What’s the benefits of Hot Sauce? What’s the functionality? What type of industries are they good for? Dan from Hot Sauce answers these questions and gives an overview of Hot Sauce POS on our Monday Morning call.
[0 – 25:00] Who is Hot Sauce for? Restaurant POS bars and nightclubs, primarily. Along with Pizza places, Mexican Restaurants, and sit-down restaurants. Dan reviews Hot Sauce Functionality, Demo Layout etc.
[20:00 – 25:00] Dan shows how Dual Pricing looks on Hot Sauce. Before it’s paid, the receipt will show both prices for each item and two totals at the bottom. (Cash and Card). After it’s been paid anything it shows the total for the price that was selected.
[25:00 – 44:00] Open Q&A
- Does Hot Sauce deal with Gift and Loyalty cards?
- How does Hot Sauce manage pay or order at the table?
- Can owners login from anywhere to run their business?
- Why is Hot Sauce better than other POS systems?
Answer: Support. Staff people have actual restaurant experience.
Within 10 to 15 minutes of leaving a message they get a call back. Ability to meet the needs of food and beverage industry. Not trying to be one size-fits all for everybody. We stay in our lane.
[44:00 – 55:00] Once is turned over to you guys when it comes to the installation process. What should merchants and reps expect?
Answer: Understand the process they are about to embark on when they get a new POS system.
Generally, 2-3 weeks until the system is operational and installed.
We will contact them within 48 hours of receiving the contract. Merchants will receive a call from our team along with an email spelling out that process so they know what to expect over the implementation process.
We’re going to verify the equipment to make sure everything we have received is what they want, then we’ll request shipping.
During that process, we start the menu filled and review process. We find an installer in the area, Monday through Friday. We give the merchant videos, and a technician available to them directly during the first three hours they are using the system.
Local tech to set things up but not a Hot Sauce employee. Sometimes seasoned agents do installs.
[55:00 – 1:06:00] Mission Control, phone app and new HotSauce coming this year.
What is the cost for the merchant:
- $599 for set up fee and equipment. They are not buying the system. The equipment is being placed for free.
- If you are a rep paying for equipment – the rep will pay $500.
- $79 per station per month for software and support.
- Reminder: PCB will pay to have menus redone bc Visa/Mastercard wants to see both prices displayed.
Related Content:
Want a demo with your merchant? Go to: Hotsaucedemos.com – schedule a live demo with your merchant
2/5/24 Overcoming Objections and Recognizing a Buyer’s Sign.
Don’t get objections confused with buyer signs! Use buffer statements and porcupine questions.
Jason covers how to overcome the following “objections”
- “I don’t understand”
- “I’m in a contract”
- “I need to talk to my business partner”
- “I want to think about it”
- “My company is cheaper”
- “Send me more information”
Related Content
Jason’s recommended book: Overcoming Objections by Carl Henry
Recommended Courses: James Shepherd training: “The Objections” in How to Sell Dual Pricing Course
1.15.23 Monday Morning Meeting with Emma and Kristen
[0 – 12:30] Emma covers the new Agent 2024 Presentation Book and Quick App, where to find the “Junk Drawer” in the Partner Training Portal, etc.
[12:30 – 27:00] Kristen shows how a merchant can find their MID in MX Merchant. She also discusses the process for getting a merchant started with PCI compliance.
Here’s the recommended process for getting your merchant going on their PCI compliance:
1. Get them up and processing first. Once they are up and running, within the first 30 days, tell them it’s time to get their PCI compliance done so they don’t get fined.
2. Contact Kristen and ask her to send the registration email. Once she sends that email, the merchant must login within 24 hours to register. Kristen will let you know when the email is sent so you can follow up with your merchant.
3. Once your merchant has registered for PCI, they will get an instruction guide and phone number to call for help. Best practice is to set up a time to go to your merchant’s location and help them through this.
Related Content
1.8.24 – Welcome to 2024! The $10,000 is available for everyone this year.
Related Content
1/29/24 Jim Sheridan from Priority joins us for a conversation about CPX & Plastiq.
[0:00 – 6:42] Jason’s intro Plastiq: Gives merchants the ability to pay any vendor however they take cards. You can use your business card, something you’re getting the rewards for. This is your business rewards card. Make a payment to any vendor. Use their personal card that they get their rewards for allows them to transfer it to ACH, credit card transactions, or wire transfer. Jim Sheridan intro: This is receivables management. This is money coming in and money coming out for business owners.
[6:42 -15:50] Priority Payables Product Overview: Payments and banking come together. How priority is able to offer as a service, receivable, management solutions, check, debit ACH payments, as well as payable solutions.
[15:50 – 29:00] What is Plastiq? Unlocking working capital with your credit card. Improve efficiency, generate cash back, even help merchants out when they’re in a pinch: What happens when your taxes for the quarter are due, you’ve got payroll, you’ve got five different invoices totaling $15K with $4K in your checking account—what do you do? Here at PCBancard we can handle your payables and your receivables. So you load up your invoices, we take care of everything else. Your vendors don’t need to sign up.
[29:00 – 34:00] Use Cases: Would you like to have an opportunity to get more points on your card? They can float themselves a small loan or “float”—they can get their points, cashback, miles etc. They can centralize their payables to where they’re not writing checks multiple times a month. How often do you have to take a cash advance or tap your line of credit? Using Plastiq is a far cheaper solution. The fee for using plastic is 2.9% A float costs 69 basis points.
[34:00 – 50:00] Value Proposition: You’re literally making money by paying your bills. As payment professionals, we have ways to increase your liquidity and help you with working capital, enhancing your ability to pay your vendors, and more.
[50:00 – 1:00:00] CPX similar program as Plastiq, but for merchants paying $10 million in payables per year. Maybe it’s that restaurant chain, or that manufacturer, lumber store etc. PCBancard becomes the card issuer. Tell your prospects: Get me a list of your suppliers and how much you pay them, and I’ll tell you how much money you can make off of those payables.
Related Content:
Learn more about Priority and CPX in your Partner Training Portal here
Learn more about Priority Solutions at Priority University (Password priority23!)